The new temporary MBS telehealth items are available to providers of telehealth services for a wide range of consultations. All Medicare eligible Australians can now receive these services.

COVID-19 Bulk Billing Changes

All services provided using the MBS telehealth items must be bulk billed for Commonwealth concession card holders, children under 16 years of age, and patients who are more vulnerable to COVID-19. For all other patients, bulk billing is at the discretion of the provider, so long as informed financial consent is obtained prior to the provision of the service.

Patients who are more vulnerable to COVID-19, is someone who:

  • is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or 
  • is at least 70 years old; or
  • identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
  • is pregnant; or
  • is the parent of a child aged under 12 months; or
  • is being treated for a chronic health condition; or
  • is immune compromised; or
  • meets the current national triage protocol criteria for suspected COVID-19 infection.

Temporary MBS Telehealth Items

Below are the temporary MBS telehealth items available for general practitioner attendance until 30 September 2020. 

Existing items are face-to-face; telehealth items are via video-conference; telephone items are for when video-conferencing is not available. 

Standard GP Attendance
ServiceExisting ItemsTelehealth ItemsTelephone Items
Attendance for an obvious problem39179091795
Attendance less than 20 minutes239180091809
Attendance at least 20 minutes369180191810
Attendance at least 40 minutes449180291811
Health Assessment for People of Aboriginal or Torres Strait Islander Descent
ServiceExisting ItemsTelehealth ItemsTelephone Items
GP health assessment7159200492016

The continuing availability of these items will be reviewed prior to 30 September 2020. Please visit the MBS Online website for the latest information on telehealth items.

If you have any questions or require any further information Contact your Western Sydney Primary Health Network Practice Development Coordinator, the WentWest Helpdesk on 8811 7117 or email support@wentwest.com.au.

Chronic Disease Management
ServiceExisting ItemsTelehealth ItemsTelephone Items
GP management plan, prepare7219202492068
GP team care arrangement, co-ordinate development7239202592069
GP contribution to prepare or review a multidisciplinary care plan, prepared by another provider7299202692070
GP contribution to prepare or review a multidisciplinary care plan, prepared by a provider when the patient was admitted or by a RACF7319202792071
GP attendance to coordinate a GP management plan or team care arrangements7329202892072
Autism Management
ServiceExisting ItemsTelehealth ItemsTelephone Items
GP early intervention services for children with autism, pervasive developmental disorder or disability1399214292145
Pregnancy Support
ServiceExisting ItemsTelehealth ItemsTelephone Items
GP pregnancy support item, more than 20 minutes40019213692138
Eating Disorder Management
ServiceExisting ItemsTelehealth ItemsTelephone Items
GP without mental health training, prepare an eating disorder treatment and management plan, 20 to 40 minutes902509214692154
GP without mental health training, prepare an eating disorder treatment and management plan, more than 40 minutes902519214792155
GP with mental health training, prepare an eating disorder treatment and management plan, 20 to 40 minutes902529214892156
GP with mental health training, prepare an eating disorder treatment and management plan, more than 40 minutes902539214992157
GP to review an eating disorder plan902649217092176
GP eating disorder FPS treatment, 30 to 40 minutes902719218292194
GP eating disorder FPS treatment, more than 40 minutes902739218492196
Mental Health

General Practitioners (credentialed with Clinical Enhancement Module)

ServiceExisting ItemsTelehealth ItemsTelephone Items
GP without mental health training, prepare a mental health plan, 20 to 40 minutes27009211292124
GP without mental health training, prepare a mental health plan, more than 40 minutes27019211392125
GP to review a mental health plan27129211492126
GP mental health consult, more than 20 minutes27139211592127
GP with mental health training, prepare a mental health plan, 20 to 40 minutes27159211692128
GP with mental health training, prepare a mental health plan, more than 40 minutes27179211792129
FPS treatment of 30 to 40 minutes27299181891842
FPS treatment of more than 40 minutes27319181991843
Urgent After Hours
ServiceExisting ItemsTelehealth ItemsTelephone Items
GP urgent after hours, unsociable5999221092216
Joint GP Specialist Case Conferencing

Practices participating in Joint GP Specialist Case Conferencing with the Western Sydney Diabetes Team via telehealth can continue to bill case conferences with the existing 739 item number.

More Information

The continuing availability of these items will be reviewed prior to 30 September 2020. Please visit the MBS Online website for the latest information on telehealth items.

If you have any questions or require any further information, contact your Practice Development Coordinator or our Helpdesk on 8811 7117 or email support@wentwest.com.au.

Information on this page is correct as of 4:00pm AEST Wednesday 22 April 2020