As a Primary Health Network, we have an exciting opportunity to work with residential aged care facilities (RACFs) in Western Sydney during the rollout of the COVID-19 vaccination. 

COVID-19 Updates

We recommend residential aged care facility workers to stay up-to-date with the latest COVID-19 advice and information by checking our COVID-19 webpage regularly. 

How We're Working With RACFs

Further to recent Department of Health announcements, our organisation has been tasked with supporting the rollout of the COVID-19 vaccination to RACF residents and staff in our region.

Working with aged care staff, we can help them understand the COVID-19 Vaccine National Rollout Strategy and what to do if there is a COVID-19 outbreak within an aged care facility. 

Our designated RACF team are on hand to support staff and residents throughout this process. 

We are hosting webinars specifically for RACF staff to have the opportunity to hear local updates on the COVID-19 vaccination rollout to RACFs. 

Our first webinar was COVID-19 Vaccination Rollout within Western Sydney RACFs

During this webinar, we took a deep-dive into the rollout of the vaccine for Residential Aged Care Facilities (RACFs) in our region. It was also an opportunity meet the WentWest team and to understand the vaccination process within RACFs. 

Details of future COVID-19 vaccination webinars for RACF staff will be advised on this website when they become available. 

COVID-19 Vaccination Information

Aged care staff and residents have been identified as a first priority group who will receive the COVID-19 vaccine in Australia.

To help you understand the COVID-19 vaccine, we’ve sourced the latest information below:

We’ve developed a diagram to help RACF staff and residents know what options are available to receive their COVID-19 vaccination. 

View the diagram for more information. 

The Australian Government is making it as easy as possible for workers in residential aged care to get vaccinated quickly and safely.

Read their Guide on how workers in residential aged care can get a COVID-19 vaccination for more information. 

Bookings can be made online via the COVID-19 Vaccine Eligibility Checker.  


The Department of Health commenced the COVID-19 vaccine roll out in Australia earlier this year.

The Australia’s COVID-19 Vaccine National Rollout Strategy identifies:

  • priority populations for vaccination, and the phases in which vaccines will be provided
  • details for how vaccines will reach frontline health care workers and aged care residents and workers
  • locations where the vaccines will be administered

The Department of Health have created a COVID-19 vaccine readiness toolkit for aged care facilities which is full of information to assist residential aged care providers prepare for the COVID-19 vaccine rollout.

The toolkit includes information on how to:

  • Prepare your facility, workers and residents for vaccination day
  • Obtain and record resident consent
  • Monitor and report adverse events
  • Provide information to your residents and workers

A collection of resources have been created by the Department of Health to provide information on the COVID-19 vaccination rollout to residential aged care providers, workers, residents, carers and families.

You can view these resources on the Department of Health website

The Department of Health have developed a webpage with the latest information about the development and plans of the COVID-19 vaccine. 

Find out about how the vaccines are tested and approved, who will get the vaccine, how to get the vaccine and why it’s important to get vaccinated. 

Visit for more information.

There is also a COVID-19 vaccination decision guide for frail older people, including those in residential aged care facilities

NSW Health have provided answers to frequently asked questions regarding the COVID-19 vaccine, including which vaccines will be available, prioritisation, eligibility and access to the vaccine. 

Information about COVID-19 vaccinations has been translated in multiple languages.

Learn about the vaccine rollout in your preferred language by visiting the Department of Health’s website

The Australian Government has appointed Aspen Medical, Healthcare Australia, International SOS, and Sonic Clinical Services to supplement the existing immunisation workforce for the Phase 1a rollout of the COVID-19 vaccine.
This surge workforce will help provide immunisations for priority groups including residential aged care, residential disability care and their carers.

Read the media release for more information.

The Department of Health has released a user-friendly, process flowchart illustrating the key steps that should occur in the rollout of the COVID-19 vaccine to residential aged care residents.

This includes: 

  • Scheduling of vaccination days by the Vaccine Workforce Provider with RACFs
  • Readiness of RACFs to undergo vaccination (including timeliness of consent)
  • Ordering and delivery of correct volumes (vaccine and consumables) 
  • Capacity of the Vaccine Workforce Provider to arrive as intended and accept vaccinations

View the flowchart online and please feel free to print this for your facility. 

Preparing for a COVID-19 Outbreak

We’re working closely with the Western Sydney Local Health District and Public Health Unit to ensure we’re ready to provide support to a RACF if there is a COVID-19 outbreak in a facility. 

We will share any information released from national and state governments as it becomes available.

NSW Health have developed a toolkit to help support Residential Aged Care Facilities (RACFs) communicate essential information to stakeholders and the community, in the event of a COVID-19 outbreak. A range of COVID-19 relevant resources are also available for you to download from the toolkit.

We recommend that you download the toolkit to help your facility be prepared. 

A protocol to support joint management of a COVID-19 outbreak in a RACF is available for NSW. 

This protocol outlines the roles and responsibilities of relevant parties, governance structures, escalation procedures and expectations around information sharing and timeframes and helps formalise the coordination of government support to an aged care approved provider in their management of a COVID-19 outbreak in a Commonwealth-funded RACF in NSW.

The protocol is available online on the NSW Health website. 

COVID-19 Resources for RACFs

Information on this page is correct as of 2:00pm AEST Friday 11 June 2021.