We are uniquely positioned to improve the efficiency and effectiveness of the health system and improve coordination of care to ensure patients get the right care, in the right place, at the right time. 

Our Commissioning Framework​

Commissioning refers to a continuous cycle of developing and implementing health services based on a rigorous process of planning, procurement, monitoring and evaluation.

In line with both government and community expectation of accountability and transparency, our commissioning approach has moved to an outcomes-based focus. Outcomes-based commissioning is a way of paying for health and care services based on rewarding the outcomes that are important to the people using them.

The Commissioning Framework is designed to enhance service delivery and patient outcomes in Western Sydney. The framework guides us to effectively and efficiently meet community health needs through integration, building our partnerships and advocacy.

Our Commissioning Framework Objectives

Our Commissioning Framework objectives include:

  • Support better health outcomes for the community.
  • Address identified needs for target groups and target areas.
  • Enable, enhance, and evaluate service delivery.
  • Co-design services with consumers, providers and experts to deliver on the Quadruple Aim.

The Commissioning Framework is delivered through a three-phase process under which all commissioning activity and decision-making takes place. We use the National PHN Commissioning Model that was developed by the Department of Health in 2016.

  • Strategic Planning involves undertaking assessment of population needs, collaboration with partners and annual planning.
  • Procuring Services involves designing and contracting services and shaping the structure of supply to address gaps and strengthen service delivery.
  • Monitoring and Evaluation involves managing performance and evaluation of contract holders and determining effectiveness of program delivery.


Local organisations and health care providers are invited to apply for our tenders, grants and other opportunities, which respond to identified needs in Western Sydney. To view our latest tenders, visit the TenderLink portal.

Current Tenders

We are seeking a range of suitably qualified individuals and/or organisations who have an interest and commitment in delivering the Primary Mental Health Care (PMHC) program in Western Sydney.

We’re inviting suitably qualified and experienced providers of Psychological and Psychiatric services to submit an EOI to deliver the PMHC Service within Western Sydney and enhance the current model with innovative approaches and flexibility in service delivery.

Providers who are outside Western Sydney but can provide telehealth are strongly encouraged to apply.

Find out more, including how to submit your EOI