The role of the Consumer Advisory Council is to bring the consumer voice to activities run by us and assist in working towards a patient-centred system of primary health care that delivers better health outcomes.

Consumer and Community Engagement Model

We have been working in partnership with Health Consumers NSW (HCNSW) since 2013 to ensure ongoing and effective engagement of health care consumers in the planning and implementation of health services.

Together the organisations launched a Consumer and Community Engagement Model which aims to take a consumer centred, top-down, bottom-up approach to engagement. This model is central to our Needs Assessment and Activity Plan particularly in the commissioning of services across the Western Sydney region.

Get Involved

The Consumer Advisory Council meets quarterly and provides advice and feedback to the Board from local consumers and community groups.

If you would like to become a Consumer Advisory Council member, please contact Sue-Ellen Nagi on 8811 7100 or email