Through the Primary Mental Health Care (PMHC) service, we commission psychological services for vulnerable groups. Clients are eligible for six general sessions and 12 sessions for suicide prevention a year with up to 18 sessions in exceptional circumstances. People who are at risk of suicide can access 12 sessions over a three-month period.

Types of Services

A range of services are available for people who meet the eligiblity requirements:

  • General psychological treatment
  • People at risk of suicide or self harm
  • Child and youth services
  • Aboriginal and/or Torres Strait Islander
  • Perinatal services
  • Alcohol and other drug use

Priority services are available for people at risk of suicide.


The patient will only be eligible if the following conditions are met:

  • Must live in Western Sydney Primary Health Network Region
  • Health Care Card
  • Mental Health Care Plan along with a referral (unless they have a Suicide Prevention Referral)
  • Completed and signed referral form by the GP

How to Refer

GPs can refer eligible patients by completing the PMHC referral form which must include the patient’s signed consent. Select an approved provider or include information that can help our PMHC team to select an appropriate provider.

One of the following supporting documentation needs to be submitted with the PMHC referral:

  • Mental Health Treatment/Care Plan (MBS 2700, 2701, 2715 and 2717)
  • K10 or K5 or
  • SDQ for children

Submit the referral form and Mental Health Treatment/Care Plan, K10, K5 or SDQ to WentWest via HealthLink (Electronic Data Interchange:  wntwstmh), our secure fax number 8208 9941 or contact our Mental Health team at for other secure messaging options.

All referrals are triaged by a clinical or senior psychologist to determine eligibility and an appropriate service provider.

What Happens Next?

Once the referral is processed, the referral information will be forwarded to the psychologist and the client will receive a call to arrange an appointment. We will send the referring GP a letter outlining the outcome of the referral.

After six sessions, the psychologist will send the referring GP a progress report and a recommendation for further sessions (if appropriate). The GP is required to sign the progress report and return to our PMHC team for an additional six sessions to be approved.

After 12 sessions, the psychologist will submit a final report to the GP or request an additional six sessions, if required for exceptional circumstances.

For more information, health professionals can call 8811 7100 or email