Our hearts are with the families, friends, and community affected by the tragic events at Bondi Beach. WentWest extends our deepest condolences to those who have lost loved ones and offers our unwavering support to everyone impacted.
We understand that incidents like these can have far-reaching effects—emotional, psychological, and deeply personal—especially across Western Sydney’s diverse communities. At WentWest, we stand with our community and remain committed to supporting mental health and wellbeing during this difficult time.
Please find below a list of national and local services readily available.
Local Services (no referrals needed, walk-ins welcome)
Parramatta Medicare Mental Health Centre – Ground Floor, Suite 1, 150 George Street, Parramatta
Blacktown Medicare Mental Health Centre – 114 Main Street, Blacktown
headspace for young people 12-25 years – three Western Sydney locations:
- Mount Druitt- 55 North Parade, Mount Druitt – Call 1800 683 784
- Parramatta – 2 Wentworth Street, (Enter via Parkes Street), Parramatta – Call 1300 737 616
- Castle Hill – 253 Old Northern Road, Castle Hill – Call (02) 9393 9800
National Phone Services
- Medicare Mental Health Line (Monday-Friday, 8:30am-5:00pm) – 1800 595 212
- NSW Health – Mental Health Line (24/7) – 1800 011 511
- Lifeline – 13 11 14
- Kids Helpline (young people aged 5-25) – 1800 551 800
- Beyond Blue – 1300 224 636
- Transcultural Mental Health Line (culturally and linguistically responsive support) – 1800 648 911
- 13YARN (Aboriginal and Torres Strait Islander support) – 13 92 76
- Hayat Line (Mission of Hope) (Monday–Friday, 9:00am–5:00pm) – 1300 993 398
- QLife (3:00pm–9:00pm daily) – 1800 184 527
Support for Children and Young People
- Emerging Minds – Helpful guides and resources are available for families, including videos with practitioners and parents in families with lived experience on why it is important to support children’s relationships with significant, trusted adults in their lives after a disaster/traumatic event: Strategies for supporting the mental health of infants and children after a disaster: Child–adult relationships – Emerging Minds
- Full resource library is also available: Resources – Emerging Minds
- Kids Helpline (young people aged 5-25) – online webchat counselling is also available: About WebChat Counselling | Kids Helpline
- eheadspace – national online or phone mental health support service for young people aged 12 to 25: Connect with a mental health clinician 1-on-1 | headspace
Culturally Sensitive Services
- Hayat Line (Mission of Hope) – A free and confidential crisis support line for Muslims in Australia: Hayat Line – Mission of Hope
- STARTTS – CALD Mental Health or LGBTQIA+ programs, including family members, friends, GP and allied health professionals. Self-referral is also available. Call 9854 7300 | Refugee Support Services | Not For Profit Organisation | STARTTS
- STARTTS – Witness to War Multilingual Hotline | STARTTS. Call 1800 845 198
- JewishCare NSW – Offers mental health programs, psychosocial support, counselling, youth outreach, and support coordination, serving both Jewish and non-Jewish clients across Sydney. Call 1300 133 660
- Jewish House Mental Health Hubs – Jewish House operates a 24/7 phone service which offers support for people experiencing crisis – 24/7 Crisis Line – Call 1300 544 357
Further Information and Guides
- Lifeline Australia – Bondi Beach Attack: Wellbeing support guide (Understand common reactions, find coping strategies, and access help)
- For the full list of services available visit NSW Health: Mental health services and support contact list
WentWest remains committed to standing with our community during this difficult time. Let’s continue to check in on one another and ensure that everyone knows support is available.