What is Provider Connect Australia?
WentWest, the Western Sydney Primary Health Network, has partnered with Provider Connect Australia (PCATM) to help transform data accuracy and increase digital health interoperability across the Australian healthcare ecosystem.
Provider Connect Australia™ is a cost free Australian Digital Health Agency initiative to help healthcare providers update their business information in a single place.
A growing number of healthcare providers and business partners are using PCA™ to streamline their relationships and reduce their admin burden. As more business partners come onboard, your up-to-date information can be automatically shared with services, including the National Health Services Directory’s Service Finder, nominated hospitals, pathology and radiology, secure messaging providers and more.
It is a secure, reliable and efficient way to help healthcare providers stay connected on a national scale. This saves time, reduces transcription errors and removes the hassle of filling out multiple forms. Security is a key design element of PCA that adheres to Australian Government security requirements.
For more information, visit the Australian Digital Health Agency website.
Benefits to Healthcare Providers
- Reduces administrative burden – PCATM automates the distribution of updated information and maintains effective communication with your business partners meaning less forms to complete.
- Streamlines processes – PCATM supports the automatic pre-filling of business partner registration forms
- Improved accuracy and efficiency – business partners are automatically updated when healthcare providers update their PCATM profile reducing the margin for error and time spent filling out multiple forms for multiple different services
- Improved awareness – complete and up-to-date listings of your services in directories
- Healthcare providers who register in PCATM can publish their details directly to their PHN and the National Health Services Directory’s Service Finder on the same day, making it easier for patients to find you
How to Register to Provider Connect Australia
- Read the pre-registration checklist. A PRODA account is required to register.
- Already have a PRODA account? Start your PCATM Registration below. For instructions, see Register your organisation.
- Set up your organisation
- Maintain organisation details
- Once logged in to PRODA, simply go to the ‘PCA Tile’ and register
Help with Registering for Provider Connect Australia
A step-by-step guide to Getting started with PCA is available
Are you a healthcare provider? We can help you set up your PCATM access. For assistance, please contact WentWest Support on (02) 8811 7117 or support@wentwest.com.au
Healthcare Providers can also get support to register for PCA by calling the Agency’s Digital Adoption Support team on (02) 6223 0741 option 3.
Information is correct as of 8 May 2025