After Hours

The Western Sydney After Hours program aims to increase the efficiency and effectiveness of after hours primary health care to ensure residents of Western Sydney can access the right care, in the right place, at the right time.

What is After Hours?

After hours generally refers to the below times:

These times can often be when local hospital emergency departments get overcrowded with patients who require medical assistance but may not be classed as an emergency injury or illness. To help prevent long wait times for non-urgent medical cases, it may be best to seek alternative advice and treatment.

Note: The above listed operating hours may vary during the end of year period.

There are a number of health and medical services that provide after hours care within Western Sydney. These include GPs, pharmacies and allied health providers.

It’s a good idea to check with your local GP or pharmacists what after hours services they provide.

After Hours General Practice

There are a number of health and medical services that provide after hours care within Western Sydney. These include GPs, pharmacies and allied health providers.

It’s a good idea to check with your local GP or pharmacists what after hours services they provide.

Access After Hours Services

If your GP or pharmacist is closed, there are other services you can access for medical assistance.

Unsure if you need medical treatment? You can search healthdirect’s symptom checker for information on your illness or injury. Go to healthdirect.gov.au/symptom-checker
Need some medical advice? Healthdirect also provides a free 24-hour telephone health service where you can speak to a nurse or GP for advice on the best way to treat an illness or injury. Call 1800 022 222.
If you need to see doctor, you can search healthdirect’s service finder for a local GP or health service that’s open near you. Go to healthdirect.gov.au/Australian-health-services
If you’re needing medical advice or think you have symptoms of COVID-19, you can call the Coronavirus Health Information Line on 1800 020 080.

24 Hours Access

Healthy Western Sydney is a free website for community members in Western Sydney allowing you, your carers and families access to a range of health resources that are recommended by local health professionals. You can access Healthy Western Sydney 24 hours a day.

There are 24-hour helplines available for other services such as counselling, mental health support, alcohol and other drug support and prisons information.

Western Sydney Hospital Emergency Departments

If you have a serious injury or illness that requires urgent medical attention, you should go to a hospital emergency department or call 000 for an ambulance.

Hospitals in Western Sydney are:

Auburn Hospital – Hargrave Road, Auburn
Blacktown Hospital – Blacktown Road, Blacktown
Mount Druitt Hospital – 75 Railway Street, Mount Druitt
Westmead Hospital – Hawkesbury Road, Westmead
The Children’s Hospital, Westmead – Corner of Hawkesbury Road and Hainsworth Street, Westmead

Urgent Care Services

In Western Sydney there are two types of urgent care services available: NSW Health Urgent Care Services and Medicare Urgent Care Clinics. Both provide free treatment when you are not feeling well or have a minor injury. Trained medical staff will help you get the treatment you need faster and keep our busy emergency departments free for those with a serious injury or illness.

Visit our Urgent Care webpage for more information about Urgent Care Services in Western Sydney.

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NSW Health Urgent Care Service

There are three NSW Health Urgent Care Services open in Western Sydney:

Auburn Urgent Care Service – NAS Advanced Medical Care
Castle Hill Urgent Care Service – Health Zone Barwell Medical Centre
Quakers Hill Urgent Care Service – Railway Road Medical Centre

They are open 8am-8pm, seven days a week, including public holidays.

To access Urgent Care Service Centres, please call healthdirect on 1800 022 222. A registered nurse will answer your call, ask some questions and then connect you with the right care, in the right place for your health needs.

Medicare Urgent Care Clinics

There are two Medicare Urgent Care Clinics open in Western Sydney:

Rooty Hill Medical and Dental Centre
Wentworthville Medical and Dental Centre

They are open 8am-8pm, Monday to Sunday, including public holidays.

People do not need an appointment or referral. Patients can walk in and wait to be seen.

Street Side Medics

The Street Side Medics program specialises in meeting the primary health care needs to those who are vulnerable in the community and often not accessing mainstream primary health care services. The Street Side Medics vans offer mobile clinical services. Find out more on the Street Side Medics website.

Locations:

Parramatta: Prince Alfred Square, 353D Church Street
Sundays: 5:00pm-7:00pm

Blacktown: Alpha Park, Alpha Street
Saturdays: 3:45pm-5:45pm

Phone: (02) 8324 7531

Stride

We commission Safe Space which is run by Stride and offers people aged 16 years and over experiencing psychological distress timely and responsive support from trained non-clinical mental health professionals within their community, outside of a clinical setting. The service is open Wednesday to Saturday, 3:00pm-9:00pm in Blacktown.

Westmead on Wheels

This service provides acute care for patients with low acuity conditions at home, with access to Point of Care Testing or navigating patients to other suitable locations who would otherwise present to an emergency department and/or require admission to hospital.