We aim to reduce the incidence of vaccine preventable diseases in the community by providing appropriate and timely information about vaccine preventable diseases.

Children and Immunisation

Although many Australian children are immunised, it is important to maintain high immunisation rates to reduce the risk of outbreaks of serious diseases. Current immunisation rates in the Western Sydney region are below the 95% coverage targets for one, two and five-year old age groups.

To combat these low statistics, we have facilitated the annual Immunisation Bike Competition since 2011, an initiative encouraging childhood immunisation in partnership with local practices.

We provide support to general practices through resources, education and practice visits, as follows:

Sharing Knowledge About Immunisation (SKAI) eLearning module for health care professionals is designed to help adapt clinical communication skills to meet the needs of all parents, whether they are ready to vaccinate, have questions or intend to decline vaccination altogether.

A suite of resources and fact sheets are available for health professionals, in relation to immunisation. You can find them on the National Centre for Immunsation Research and Surveillance (NCIRS) website.

The Australian Immunisation Handbook App can now be downloaded from the Apple App Store or Google Play Store.

Download instructions:

  • Search for ‘Immunisation Handbook’ in either of the above app stores on the device you wish to add the Handbook App.
  • Select the Australian Immunisation Handbook app. Depending on your device, this may have either ‘Australian Department of Health’ or ‘Medical’ as the sub-heading.
  • Click the ‘Download’ icon to start.
  • When the download is finished, you can open the App.

A cold chain breach occurs when vaccine storage temperatures have been outside of the recommended range of +2°C to +8°C during storage or transport. This excludes temperature deviations of between 8°C to 12°C of less than 15 minutes.

The NSW Health Cold Chain Breach and Vaccine Wastage Reporting form has been updated to reflect the recent addition of Bexsero to the National Immunisation Program Schedule. 

Immunisation providers must report all cold chain breaches to their Public Health Unit. Vaccines must be quarantined until the Public Health Unit advises on what actions to take. Vaccines must not be discarded without advice from the Public Health Unit.

Phone: 9840 3603
Fax: 9840 3591
Hours of Service: Monday to Friday 8:30am – 5:00pm
Emergencies: For urgent public health assistance after hours phone Westmead Hospital on 9845 5555 and ask for the Public Health Duty Officer to be paged.

More information regarding vaccine storage and cold chain management is available on the NSW Health website.

Public Health Unit

In NSW calling 1300 066 055 will direct to your local Public Health Unit

Australian Immunisation Register (AIR)

Phone: 1800 653 809
Fax: 08 9254 4810
Email: air@humanservices.gov.au
Online Access to AIR: 1300 650 039

NSW Vaccine Centre

Phone: 1300 656 132
Website: https://nsw.tollhealthcare.com/

Support with Immunisation Queries

Contact the helpdesk on 8811 7117 or email support@wentwest.com.au if you need support or assistance about the current NSW requirements.

Progressing Health Now

Find out more about other Programs and Priorities for Western Sydney.