Group of health care professionals

On 1 July, several of the Western Sydney Urgent Care Services transitioned from the Western Sydney Care Collective initiative to the new NSW Health Single Front Door program.

NSW Health Urgent Care Services are open 8am to 8pm, seven days a week, including public holidays. Patients can call healthdirect on 1800 022 222 to speak to a nurse who will assess their medical condition and book them into a NSW Health Urgent Care Service if needed or direct them to the right care for their health needs.

NSW Health Urgent Care Services provide medical care for a variety of conditions including:

  • Suspected fractures, sprains and dislocations
  • Wound management and cuts requiring stitches
  • Bites
  • Minor burns
  • Removal of foreign objects from skin, eyes and ears

There are two NSW Health Urgent Care Services open in Western Sydney:

  • NAS Advanced Medical Centre in Auburn
  • Health Zone Barwell Medical Centre in Castle Hill

In addition, there are two Medicare Urgent Care Clinics open in Western Sydney. For more information on our Urgent Care Initiatives and locations, visit our Urgent Care webpage.

Celebrating The Western Sydney Care Collective Partnership

The Western Sydney Care Collective was a formalised partnership under the Collaborative Commissioning program between the Ministry of Health, the Western Sydney Primary Health Network (WSPHN) and the Western Sydney Local Health District (WSLHD), with the aim of delivering the vision of ‘one Western Sydney Health System’.

The program successfully delivered both the Cardiology in Community and Value Based Urgent Care models.

As the formalised program ended on 30 June, the strong foundational work which have made these programs successful continues between WSPHN and WSLHD to embed the services and enhance their value for the community.

Western Sydney Cardiology

To further the benefits realised from the Cardiology in Community (CIC) program, the new Western Sydney Cardiology (WSC) program will take the learnings and momentum from the CIC program and enhance support for a wider group of patients across Western Sydney living with cardiovascular disease.

The WSC program aims to prevent serious illness and reduce the need of hospitalisation for patients with heart conditions. This initiative connects primary care with specialists, pharmacists and various health care tools to ensure that cardiology care is delivered at the right time, in the right place, the first time.  

As part of our Continuous Quality Improvement (CQI) transformational journey, health professionals have access to a number of resources and guidance on how to optimise them. Visit the Western Sydney Cardiology webpage to access these resources.

Information is correct as of 4 July 2024.