In the dynamic landscape of the health care industry, communicating with multiple business partners about the changes of your health organisation’s details can be an administrative burden. However, with the Australian Digital Health Agency’s (ADHA) Provider Connect Australia (PCA) service, health care organisations such as general practices and pharmacies can streamline information management. PCA is a centralised platform that facilitates seamless communication between health care providers and their business partners, fostering efficiency and accuracy in information sharing.
Users can simply update their business information with PCA and it will automatically send this to their business partners, such as nominated hospitals, pathology and radiology services, public service directories, secure messaging providers, government bodies and more. These business partners will receive complete and validated information through PCA that they can incorporate directly into their client databases.
PCA also creates unique identifiers for health care services, service delivery locations and practitioners’ service delivery roles to reliably identify and link these across the health care system. These unique identifiers complement existing national identifiers for health care provider organisations and individuals.
In the coming months, ADHA anticipates more health care organisations to join as they continue extending the connection to government programs, pathology and radiology services, hospital networks, health service directories, secure messaging providers, insurers and more.
Benefits of Provider Connect Australia
- Time efficiency: Users can effortlessly manage all updates from a single platform, significantly reducing administrative overhead
- Accuracy and consistency: By centralising information management, PCA minimises the risk of transcription errors and ensures that all stakeholders receive consistent, up-to-date data
- Automated updates: Integration with practice management systems enables automatic updates to the master copy of service delivery details. This real-time synchronisation ensures that changes are promptly propagated to all relevant parties, eliminating delays and discrepancies
- Pre-filled registration forms: PCA allows users to create registration forms pre-filled with provider data, streamlining the registration process and enhancing efficiency for all involved parties
How to Register
To start using PCA, visit the ADHA website and read the steps to register your organisation.
The ADHA also has a dedicated support team to assist people during the registration process. To contact the support team, please call 02 6223 0741 or email pca@digitalhealth.gov.au
Webinar
Health care organisations, including general practices and pharmacies, are invited to our online webinar about PCA and how to optimise the system in their workplace.
Date: Wednesday 3 July
Time: 7pm-8pm
This webinar will be hosted in collaboration with Central and Eastern Sydney Primary Health Network, Murrumbidgee Primary Health Network, Nepean Blue Mountains Primary Health Network, North Coast Primary Health Network, Northern Sydney Primary Health Network, South Western Sydney Primary Health Network, Western NSW Primary Health Network.
The information provided in this article has been sourced from the Australian Digital Health Agency.
Information is correct as of 6 June 2024.