We assist primary health care providers to understand and make meaningful use of digital health.
Supporting Health Professionals
Digital health is important to empower health care users and providers to better manage health outcomes, as well as strengthen data systems across the health sector.
As Artificial Intelligence (AI) continues to embed in everyday life, it’s important to stay informed about the safe and responsible use of AI in healthcare.
Australian Government
General
Use of Chat GPT in healthcare
Training and Education
TAFE NSW is conducting a 2.5 hour self-paced online course; an Introduction to Artificial Intelligence participants learn about:
- Real world applications of AI and how AI is transforming the world around us
- Common AI terminologies
- Advice from industry experts to start your career in AI
- The differentiation between facts and myths in AI
Cybersecurity is the practice of protecting systems, networks, and data from digital attacks, unauthorised access, and damage to ensure the confidentiality, integrity, and availability of information.
The Australian Signals Directorate releases valuable and practical tools to support maintain the cyber security at your healthcare organisation:
Keep up to date with cyber security alerts by visiting:
Electronic prescriptions support secure and efficient access to medicine supply for Australians – sent directly to the patient’s mobile phone number or email.
Electronic prescriptions are recognised as an optional, alternative legal form to paper prescription for prescribers (including doctors, dentists, optometrists, midwives and nurse practitioners, excluding veterinarians) and their patients by which medicines can be supplied under the Pharmaceutical Benefits Scheme (PBS). Paper and electronic prescriptions meet the relevant Commonwealth and State and Territory legislation.
Patients may choose to have a new prescription in electronic prescription or paper form and must have an individual healthcare identifier (IHI) to participate (individuals enrolled into Medicare or Department of Veterans’ Affairs (DVA) will already have an IHI).
For more information, visit our Electronic Prescriptions webpage or Australian Digital Health Agency – Electronic prescribing for prescribers.
NSW Health is delivering state-based electronic referrals (eReferrals) delivered by Healthlink as part of the Engage Outpatients Program. eReferrals offer a digital solution for primary health care providers to refer to appropriate NSW public outpatient clinics and services delivering improved referrer and patient experiences.
For further information, please refer to NSW Health eReferrals.
GPs and other primary care referrers can send electronic referrals from their practice management software, or a web-based portal, to selected NSW Health outpatient clinics. Referrals will be received for processing and triaged in the electronic Referral Management System (eRMS). For more information about eReferrals in Western Sydney, visit HealthPathways Western Sydney – HealthLink Electronic Referrals.
My Health Record is a secure online summary of key patient health information that providers can access and view. If providers have access to conformant software, they can also add information.
Find out more information on our My Health Record webpage or visit Australian Digital Health Agency – My Health Record for Healthcare providers and organisations.
The PIP eHealth Incentive aims to encourage practices to keep up to date with digital health and adopt new digital health technology as it becomes available. For eligibility requirements and payment information, please see Service Australia’s Practice Incentive Program eHealth Incentive Guidelines.
Provider Connect Australia is a single place to update your business information, updating funders, directories and communication services in one single step. Provider Connect can automatically send updates to your connected business partners, which include PHNs, National Health Service Directory, public health services such as eHealth NSW, and secure messaging services.
It maintains the accuracy of health care business information and practitioner contact details while also allowing for increased service visibility through featuring in the National Health Service Directory.
See more about steps for registering with PCA and instructions on how to create a PRODA account.
For more information, please visit our PCA webpage.
SafeScript NSW provides prescribers and pharmacists with real-time information about a patient’s prescribing and dispensing history for certain high-risk medicines, known as monitored medicines. This information helps to improve clinical decision-making and keep patients safe.
Prescribers or pharmacists who have registered with SafeScript NSW and using an integrated clinical software will receive a pop-up notification on their desktop warning them when a high-risk scenario is detected within the database. By clicking on the notification prescribers and pharmacists can access the SafeScript NSW portal to view the patient’s full monitored medicine history.
Learn more about SafeScript NSW and register to start using this system.
Secure messaging enables health professionals to send and receive sensitive or confidential documents electronically and securely. It is simple, easy to use and saves time and money.
A range of secure messaging products are available, including Medical-Objects, Argus and HealthLink.
For more information, visit Australian Digital Health Agency – Secure messaging
When communicating with patients via email, it’s important to consider privacy, communication and patient safety. For more information, visit RACGP – Using Email in General Practice. For a quick guide, please visit Avant – Email communication with patients: privacy and patient safety.
Telehealth consultations provide patients with consultation through video or telephone instead of face to face.
Healthdirect video call platform provided at no cost to general practices and eligible allied health providers. It has been customised to the needs of health professionals including by offering virtual waiting areas.
MBS telehealth items are available to providers of telehealth services for a wide range of consultations. All Medicare eligible Australians can now receive these services.
For more information, visit:
For more information about Australia’s National Digital Health Strategy, visit the Australian Digital Health Agency (ADHA) website.
For more information about Australia’s National Digital Health Strategy, visit the Australian Digital Health Agency (ADHA) website.
Digital Health eLearning Modules
eLearning courses for health professionals of various areas of practice are available. Visit the ADHA website to find a digital health module.
Additional Digital Health Tools and Enablers
These enablers offer local health care providers and community members streamlined access to information which aims to improve the efficiency and effectiveness of care, offering unique features to support enhanced care and work together to support a more coordinated system.
Contact Us
Our Primary Care Delivery team are ready to support you in your digital health needs. Find out how by contacting WentWest Support on (02) 8811 7117 and support@wentwest.com.au.
Progressing Health Now
Find out more about other Programs and Priorities for Western Sydney.
